Home Care
Hands-on support when assistance is required, integrated into your clinical plan.
Home care usually arrives in a family's life abruptly - after a fall, a discharge, or a gradual realization that things are no longer manageable. What tends to go wrong is not the care itself but the coordination: several providers, none of whom talk to each other, and a family member holding it all together. Monarch Home Care is delivered as part of a single clinical plan, with one point of contact.
What it includes
Support with daily living
Personal care, bathing, dressing, mobility assistance, meals and medication reminders, at whatever level is genuinely needed.
Nursing care at home
Clinical care delivered at home by registered nurses, including monitoring, wound care and medication management.
A named care coordinator
One person who knows the situation, holds the moving parts together, and can be reached - so the family is not doing the coordinating.
Care that adjusts as needs change
The arrangement is reviewed regularly and changes with the situation, rather than staying fixed until something breaks.
Communication with the family
Regular, plain-language updates on what has changed and what is being done, with the person's consent.
What this is not
- This is not a substitute for publicly funded home and community care, and we help families access those services where they are eligible.
- It is not residential or long-term care.
- It does not provide faster access to MSP-covered services.
How it is arranged
Home Care is delivered within a Monarch Health membership, so the clinical plan and the support at home are one arrangement rather than two.
Monarch Ageing in Place
Typically age 65 and over, or earlier when support is needed
An annual assessment weighted to function and independence, monthly contact at home, and someone steering when care becomes several things at once - so that staying independent stays the plan.
What it includes
Publicly insured services remain publicly insured. Where an independently practising physician provides an MSP-insured service, that service is separate from Monarch Health and is billed through MSP in accordance with applicable requirements. Membership fees do not cover or provide priority access to MSP-insured services. Personal care, coordination, planning and monitoring are uninsured services delivered within the coordinated pathway of a Monarch Ageing in Place membership.
Your information, your care team
With your consent, Monarch can exchange relevant health information with your physicians and other healthcare providers.
This may help your care team understand your health goals, assessments, results and recommendations and support continuity across different parts of your healthcare.
Information is shared only as authorized and in accordance with applicable privacy requirements.